TOP 10 – LAST-MILE DELIVERY COMPANIES

EMPLOYEES: 579,479 CEO: TOBIAS MEYER FOUNDED: 1969

DHL is a leader in last-mile delivery because it understands the needs of the customer, offering flexibility and transparency every step of the way. It makes use of parcel lockers, meaning less opportunities for missed deliveries and greater efficiency amid driver shortage. The lockers operate 24 / 7, which means customers can pick up their parcel when it suits them.

The company is also using better route planning through AI, meaning less mileage, less opportunity for delays and less emissions throughout the parcel’ s journey.

The company is also beginning to implement drones in its delivery services, having trialled the technology across Germany. These help beat the high traffic and meet the demand that is currently under strain due to driver shortages. Drones can reach more remote areas that larger vehicles struggle to get to, meaning DHL is looking to broaden its customer base and deliver to more people around the world.

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46 August 2026