The next decade of the supply chain will be marked by accelerated growth , even more so than the previous 30 years . Supply chain has become central to every business globally and is the backbone of superior customer service .
The evolution of software , edge technologies , automation , 5G , and cloud computing will reshape our experience with brands , products , and services . Consumption will change , and with it , so will the supply chain . It will become more personalised and meaningful – ultimately holding the ability to drive huge societal impact and create a more sustainable world .
Q . HOW WILL TECH HELP CREATE MORE SUSTAINABLE SUPPLY CHAINS ?
» I believe in the power of disruption and its role as a catalyst for digital transformation . Alongside technological evolution , massive societal and economic shifts – some of which we ’ re already seeing – will continue to create new opportunities for businesses of all sizes . While we can ’ t predict exactly where we might be in the next decade , we know that technology will continue to accelerate change exponentially .
If we look at digital transformation , for example , what was expected to take place over the course of 10 years , took place in two , driven by the need created by COVID-19 lockdowns and shift to remote work and operations .
Q . BEST ADVICE EVER RECEIVED ?
» Someone once told me that “ supply chain collaboration is only a query away ”. I love this because it highlights the revolutionary mindset shift needed for anyone working across the supply chain .
Change is rapid , dependent on the wider network , and can be driven by the smallest thing at a click of a mouse . This makes the supply chain an extremely exciting space to be in .
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