Supply Chain Digital Magazine April 2024 | Page 113

Ben Steffes
OPERATIONS
Steffes says that Implementing a continuous improvement programme “ can seem like a daunting project but it isn ’ t as difficult as it sounds ”.
The key , he stresses , is “ making small , incremental changes that can produce dramatic results ”.
He adds : “ When we revamped our own internal continuous improvement program , in less than one year we completed 260 projects , eliminated 270 hours a week of redundant and unnecessary tasks and also increased employee engagement .”

Ben Steffes

TITLE : VP , MANAGED SERVICES COMPANY : COYOTE LOGISTICS INDUSTRY : LOGISTICS
Steffes says of himself : “ I am an accomplished leader and business professional with a proven track record of providing optimal service and operational excellence while exceeding company goals .”
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