Supply Chain Digital Magazine April 2024 | Page 29

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GenAI is helping us bridge skills-gap issues , by developing guided modules to increase the productivity of less experienced workers . AI- and ML-based predictive maintenance models also allow our customers to adopt many of our capabilities in a streamlined fashion .
WHAT ARE YOUR PLANS FOR SUPPLY CHAINS AND FACTORIES OF THE FUTURE ?

» Over several decades IT and OT within most companies have been two data islands , and for this reason have not been used to their true potential .

Given this challenge , the supply chains and factories of the future will rely heavily on IT-OT convergence . This will create a data fabric that allows organisations to seamlessly use data to serve customers , improve product quality , optimise supply chains , and improve sustainability .
We are focusing on IT-OT convergence to enable a data fabric that allows organisations to achieve more-holistic outcomes .
WHAT DO THE NEXT 12 MONTHS HOLD FOR YOU ?

» We ’ re likely to focus on acquiring skilled employees , and also on training employees in newer skills that leverage AI in day-to-day operations . We also expect technology adoption , including automation , to ramp up , and that moresustainable manufacturing processes will go on-line .

Hitachi is geared to helping customers make such changes seamlessly , through a process of change management , technology adoption , and sustainability initiatives . supplychaindigital . com 29