TOP 10 – SUPPLY CHAIN LEADERS

Carol

TITLE: CEO COMPANY: UPS REVENUE: US $ 91.1BN EMPLOYEES: ~ 490,000 FOUNDED: 1907

, CEO of UPS, tops our list as a trailblazer who has shattered numerous glass ceilings. Appointed in 2020 as the company’ s first external hire and first female CEO, she also became the first woman to lead a major logistics and transportation firm. With a background in finance, she spent 24 years at The Home Depot, rising to CFO and playing a key role in its success. After a brief retirement, she took the helm at UPS during the COVID-19 pandemic, implementing a“ better, not bigger” strategy focused on efficiency, customer service, and sustainability. Under her leadership, UPS has strengthened its commitment to employee development, diversity, and innovation. Carol remains dedicated to mentoring future leaders, emphasising personal investment in talent development. Her leadership philosophy centers on grace, humility, empathy and courage, driving UPS forward in a rapidly-evolving industry. WATCH NOW

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38 April 2025