Tim Hardin
TECH & AI
team that includes people with PhDs in data analytics ,” he says in an interview with ITS data partner company , Microstrategy . “ It ’ s exciting , and I think the results are going to bear themselves out soon .”
Hardin references the automotive space as one in which Epicor is focused on using data to “ inform on inventory volumes ” and making sure that its customers can “ make sure they have the right part at the right place at the right time ”.
Working towards this , Epicor is focused on taking the entire value chain from the manufacturer , distributors , and all repair shops , and giving them a daily reading , on-demand . To this end it has built a realtime online picture of all inventory across all channels . Analytics ties its entire supply chain together .
Tim Hardin
TITLE : VP GLOBAL DATA & EXTEND SERVICES
COMPANY : EPICOR INDUSTRY : IT LOCATION : USA
Hardin has been SVP Global Data
& Extend Services for nine months . Before that he was Senior Vice President & GM , Auto & Vista Analytics with the company .
“ The data we provide is opening up new opportunities and new channels ”
TIM HARDIN , SVP GLOBAL DATA & EXTEND SERVICES ,
EPICOR
The company ’ s next move is to take this to the next level , to the point where it is behaving prescriptively and predictively – anticipating and managing demand for its customers .
Industry 4.0-enabled data solutions mean Epicor is evolving quickly .
“ Over the years , we ’ ve provided a lot of value to the automotive aftermarket , but the natural gravity of the marketplace has pulled us in directions we might not have thought about a couple of years ago .”
He adds : “ For example , we have organisations in extended-service warranty asking us for information that can help them understand how they can deliver that product to market .
“ We have organisations on Wall Street coming to us , for KPI data that tells them where the market is going .
“ So that has shifted our thinking around the products we deliver . And that ’ s really more of a pull from the marketplace , not necessarily something that we ’ re pushing .”
The forces of change mean Epicor now has the ability to measure failure rates for car parts , which means that information can be shared with any company that has a stake in the owner-experience of a vehicle .
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