Supply Chain Digital Magazine August 2024 | Page 32

Speaking on her appointment as Chief Supply Chain and Logistics Officer in 2022 , she notes that one of the most memorable initiatives she has worked on at Target involved enhancing Target ’ s technology , supply chain and inventory management with the goal of spurring growth .
“ It was an opportunity to apply a new level of strategic thinking to what could be possible for Target and it has yielded incredible results ,” she said .
Driving collaboration throughout Target ’ s supply chain Enabling a tech-forward approach to supply chain has not only reduced costs but also improved the speed and reliability of deliveries , significantly enhancing customer satisfaction .
It has also enhanced relationships with entities within Target ’ s supply chain , all of which contribute to the magic and success of Target ’ s brand and operations . The brand is steadfast in the belief that relationships with its suppliers are closely connected with the shopping experiences it creates for its clientele , guaranteeing shoppers ’ favourite products make it from Target distribution centres to its stores .
Gretchen ’ s experience across Target — including in Canada and India — will help keep this momentum going .
“ The lessons I ’ ve learned and relationships I ’ ve built are assets I ’ ll carry forward as I work alongside my team on a larger scale in the years to come ,” she says .
Collaboration is also key to maintaining Target ’ s sustainability and efficiency goals across its supply chain , and was critical to the monumental challenge faced during the COVID-19 pandemic when Target came face-to-face with a multibillion dollar inventory problem . Under Gretchen ’ s leadership , the company
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