ALTHEA AUSTRALIA equipment improvements and innovations are constantly changing healthcare .
“ Because of our transparency , it opens the gate , which gives us very open communication between our suppliers – it ’ s a core strength ,” says Barber .
The company has worked with medical equipment supplier Quantum Healthcare who distributes and services equipment from Carestream Health Inc , and other OEM ’ s .
“ We ' ve renewed – and actually strengthened – the relationship between Quantum Healthcare and our clients with recent successes in their x-ray products , and the potential with expanding their portfolio with ultrasound systems ,” continues Barber . “ We did this by providing constructive feedback to Quantum on what they did well and what could be improved with their tender offerings via our debrief sessions . They acted on our feedback , which enabled Quantum to attain success within our procurement tender process . They listened to what we ' ve had to tell them as a customer , we ' ve informed them how we believe they can become successful , and they ' ve acted on that . A win-win for both parties .”
Another customer supplier who has also enjoyed recent successes with their tender offerings to Althea Australia has been Fujifilm Asia Pacific , with recent wins for their x-ray , OPG and mobile x-ray products . “ We ’ ve had successful installations and positive feedback from our end-users
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