TECH & AI
“ To support fleets of varied robots businesses need a multi-agent orchestration platform ”
DWIGHT KLAPPICH RESEARCH VP & FELLOW , LOGISTICS AND
CUSTOMER FULFILMENT GARTNER
Klappich says the answer is a ‘ multi-agent orchestration platform ’.
This is a software system that sits between warehouse management software and its automation , which enables the coordination and interoperability between multiple autonomous agents in a warehouse . These agents might be robots , conveyors , elevators , traditional automation equipment , or IoT devices that need to work together to perform tasks in the warehouse .
The AI-driven platform coordinates and communicates between the agents , ensuring that they work together efficiently and effectively . It uses AI and machine learning to optimise workflows , allocate tasks and resources , and solve problems in real-time .
“ These platforms allow organisations to integrate different types of robots , and assign work to them , to coordinate their activity ,” says Klappich . “ Without an orchestration platform , a warehouse operation with robots from multiple vendors will be faced with siloed solutions , and this can lead to inefficiencies .”
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