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UPS

President ( Europe ): Susanne Klingler-Werner

Logistics multinational UPS is set to become a major reverse logistics player following its recent buyout of PayPal ’ s Happy Returns , the US software and reverse logistics company that enables frictionless , no-box , no-label returns for merchants and consumers .

Happy Returns , which has around 800 merchant customers , allows users to access a returns portal , and to make a boxfree return at the most convenient location and have their item shipped , sorted and returned to the merchant .

The service is designed to reduce the cost of e-commerce and create a more efficient , sustainable supply chain .

“ Joining the UPS team allows us to harness the power of the UPS network to transform the returns industry ,” said Happy Returns CEO and co-founder David Sobie .

CREDIT : UPS supplychaindigital . com 59