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FedEx
CEO : Rajesh Subramaniam
Sending a package back needs to be straightforward , believes FedEx . “ That means providing clear , no-nonsense steps for our customers ,” it says , and to that end the company created FedEx Global Returns . Of this service it says : “ We want international returns to be a straightforward solution for businesses and an easy process for their customers . We designed FedEx Global Returns to provide clear guidance on creating labels , preparing shipments , and clearing customs .
Using the service , customers can : link returns to the original shipment ; get expert guidance from FedEx team members ; and manage returns across more than 200 countries and territories .
62 December 2023