Capgemini’ s New Generation Supply Chain report shows leaders scaling AI, expanding risk visibility and embedding sustainability for speed, resilience and growth
SUPPLY CHAIN STRATEGY
CAPGEMINI
Capgemini’ s New Generation Supply Chain report shows leaders scaling AI, expanding risk visibility and embedding sustainability for speed, resilience and growth
Companies are moving beyond firefighting and into deliberate, endto-end transformation, according to Capgemini. The supply chain is now treated as a strategic system, not a collection of point fixes, as leaders consolidate fragmented tools, strengthen data foundations and use AI to improve planning, fulfilment and risk response. It finds that pilot projects are giving way to scaled programmes, with agent-based approaches starting to automate routine decisions and surface exceptions for human oversight.
Cyber, operational and geopolitical risks continue to test resilience, exposing blind spots beyond tier-1 suppliers. In response, organisations are extending visibility deeper into networks, tightening governance and building playbooks that can flex with disruption. Plus, sustainability has now shifted from a compliance topic to a performance indicator- cutting waste, energy use and cost when embedded into day-to-day operations.
Progress is strongest where technology, talent and partners are aligned around measurable outcomes.
132 December 2025