L abour shortages and worker retention and training remain major concerns in supply chain workplaces like warehouses , recent research shows The main concerns of supply chain managers are the time it takes to train the workforce , the high turnover rates and the urgent need for digital upskilling .

In short , it ’ s difficult for companies to hire and retain the right people in the right roles , whether this is for warehouse workers and managers , drivers or customer support specialists .

Technology , however , is riding to the rescue , by playing an increasingly important part in productivity in the face of ongoing labour challenges , both by plugging labour shortages but also enhancing worker experience and productivity , thus helping improve staff retention .

Take supply chain management and 3PL logistics firm Arvato as an example . Arvato deploys a fleet of package-handling robots in its Kentucky centre , and plans to roll these out across Europe , starting with its Dutch sites .

82 February 2024

Supply Chain Digital Magazine February 2024 | Page 82

L abour shortages and worker retention and training remain major concerns in supply chain workplaces like warehouses , recent research shows The main concerns of supply chain managers are the time it takes to train the workforce , the high turnover rates and the urgent need for digital upskilling .