Kevin O ’ Marah , Co-Founder and Chief
Research Officer , Zero100
Recognising that automation will change the role of humans working in the supply chain space , Unilever is focusing on fostering a culture that encourages experimentation and innovation , in conjunction with continuous learning and upskilling through targetted training programmes in areas like data analysis , digital thinking and problem-solving .
“ From the outset , Unilever envisioned an operations metaverse where the machines do the work guided by the people ,” adds Kevin O ’ Marah , Co-Founder and Chief Research Officer at Zero100 . “ Its journey has been just as much about the people as it has been about the technology . What the team has delivered is nothing short of remarkable .
“ Our research team has noted an acceleration in the fusion of tech and operations over the last two years and Unilever is one of the first and few to go all-in on operations metaverse . Its autonomous operations are a shining example of what ’ s possible when companies and their teams embrace digital transformation holistically . This report offers a blueprint for any organisation seeking to build a more efficient , customer-centric and future -proof supply chain .”
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