sources of differentiation in the market . If we ’ re more respectful , that should not be a point of differentiation .
We created something called Blue Yonder Superpowers which are a set of behaviours that form part of performance reviews . If everyone behaves in a certain way , it drives differentiation and becomes a core part of our DNA .
Behaviours include having a ‘ say-do ’ mindset , which is absolutely critical . When we make a commitment , we follow through with quality-first every single time . It shouldn ’ t be a differential in this industry , but it is .
Another one is ‘ think big , act fast ’ – challenge conventional thinking . This is an industry that ’ s full of incrementalism , where every company copies each other .
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