AI IN SUPPLY CHAIN
7,900
Approximate number of Blue Yonder employees
Those two things exposed the supply chain architecture as almost like the emperor having no clothes : not resilient , not efficient and certainly not delivered in a sustainable way for the planet . But it also triggered an opportunity for us to rethink it all . As strange as it sounds , supply chains weren ’ t architected to be joined up . Stakeholders don ’ t have good visibility – even cross-functionally inside a company – of what people are doing . The people managing the lorries aren ’ t really understanding the decisions that someone in a warehouse or a store is making . And it ’ s the same thing on the supply side : you don ’ t really know what your transportation carriers or suppliers are doing . It ’ s not built as one end-to-end system that provides both full visibility and cross -functional decision-making . That was the central thesis for our product strategy almost three years ago : the systems that support supply chain should be built to facilitate real -time visibility in an enterprise and across a value chain , as well as cross-functional decision-making and orchestration .
“ Ultimately , the true measure of what we do is customer happiness and the value we create for them ”
DUNCAN ANGOVE , CEO , BLUE YONDER
Q . WHAT ARE YOUR GOALS FOR THE NEXT 12-18 MONTHS ?
» It ’ s a cliché , but , ultimately , the true measure of what we do is customer happiness and the value we create for them ; it ’ s helping them to harness the billions of dollars in investments we ’ re making in product and people to unlock value – both for them and their consumers . I sometimes say our brand equity is the aggregation of our customers ’ brands , their level of happiness and the value they get . That ’ s a big barometer of success for all of us at Blue Yonder .
We continue to invest at a crazy pace . We ’ re talking unbelievable innovation , truly differentiated , applied AI solutions and a lot of cool stuff in the robotics space . I couldn ’ t be more excited about what ’ s to come . supplychaindigital . com 63