DIGITALISATION & ESG DRIVES DHL S
DR MARKUS V
CIO & COO Dr Markus Voss is responsible for tech services innovation , and leading DHL Supply Chain ’ s operational agenda
Dr Markus Voss is Chief Information Officer and Chief Operations Officer with DHL Supply Chain , the world ’ s largest contract logistics provider . Its activities include running warehouses and transportation and providing value-added services such as packaging – and generally taking care of the entire supply chain from end to end . It is one of five divisions of the DHL Group , which has 600,000 employees across 220 countries and territories .
“ We have had a hand in most of the items that you use daily , or the clothes you wear ,” says Voss , in an interview with one of his old employers , Accenture . “ At some point in their cycle , from the raw materials to where they are produced , to the end-point consumption , I would guarantee they have been in the hands of one of our employees .”
Having gained a PhD in physical chemistry Voss began his career as a consultant for Accenture , before joining DHL in 2003 to work in strategic IT solutions performance management .
“ I have been able to use my passion for incubating and developing innovative IT customer solutions to create value and growth opportunities for our customers ,” he says .
Voss holds a dual role at DHL Supply Chain , being both CIO and COO . This means he is responsible not only for its systems but also for the way it runs its operations , processes , and “ how we drive standardisation , digitalisation
12 January 2024