Supply Chain Digital Magazine January 2024 | Page 64

OPERATIONS
WATCH
NOW can proactively identify weaknesses and improve resilience .”
Other strategies Uniyal suggests to ensure a successful SRE roll-out include :
Preempting potential problems “ This is achieved through continuous observing of systems and applications , proactive testing and reducing manual effort by using automation tools . SRE teams also work closely with development teams to identify potential issues in the development phase and eliminate them before they become actual problems .”
Leverage development operations “ DevOps plays a critical role in enabling SRE by incorporating continuous testing practices and driving automation in the software development process . DevOps teams work collaboratively across departments , simplifying the software development process , and reducing the time it takes to deliver features .
Incidence response “ Companies must develop incident response playbooks and processes prescribing remedial steps to address incidences when they occur . SRE teams should be trained in these processes , and regular drills should be conducted to ensure they are well-prepared to handle any incident that may arise . “ They should conduct blameless postincident reviews to identify root causes , develop corrective action plans , and ultimately improve resiliency . Incident review provides valuable insights into system weaknesses , which teams can use to continually improve the system .”
64 January 2024