CRAIG SUMMERS , MD , UKI , MEA & NORDICS , MANHATTAN ASSOCIATES

ALTHOUGH GENAI IS SEEING TRACTION IN PROCUREMENT THIS IS LESS SO IN THE WIDER SUPPLY CHAIN – LEAVING EXECS TO SECOND- GUESS ITS LIKELY DEVELOPMENT CURVE In the space of a few short months , GenAI seems to have gone from being a digital party trick to a technology that has the power to reshape our home and work lives . One facet of the supply chain in which GenAI is making an impact is procurement , which has always been process-heavy . Here , it is being used to streamline workflows , reduce human error and augment decision-making . By automating repetitive tasks and offering valuable insights , AI models can free up procurement professionals to focus on more strategic initiatives . However , Craig Summers of Manhattan Associates tells us that the wider adoption of GenAi across supply chain is at least a decade away , but he sounds this potential warning to all leaders : “ A decade is a long time in the tech space but can supply chain leaders afford to sit back and wait it out to see if generative AI simply vanishes or tapers off ?”. Supply Chain Digital will be watching that space with keen interest over the coming months and years .

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