SENDER SHAMISS
ROUNDTABLE
Sender brings attention to potential exploitation risks , highlighting the delicate balance between technological innovation and ethical responsibility .
“ AI systems could unintentionally target vulnerable customers ,” he warns , pointing out that AI should improve customer experiences , not manipulate them .
“ Transparency in AI decision-making is critical to prevent customer distrust .”
Clearly , responsible AI implementation that prioritises customer privacy , fairness and trust is paramount in reverse logistics strategies .
SENDER SHAMISS
TITLE : CO-FOUNDER & CEO COMPANY : RETURNPRO INDUSTRY : LOGISTICS
Sender Shamiss , Co-Founder and CEO of ReturnPro , transforms retail returns with integrated reverse logistics and re-commerce solutions , driving efficiency , sustainability and innovation in tackling the US $ 743 billion returns challenge .
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