AI IN SUPPLY CHAIN
She explains:“ Real-time responsiveness is now non-negotiable. Continuous recalibration is replacing quarterly planning, allowing AI to flag changes earlier and surface new planning scenarios in seconds.” This approach lets teams focus on decision-making without being“ bogged down by data collection”.
Walmart has leveraged this intelligence to redefine the customer interaction through agentic commerce. Its partnership with OpenAI integrates the conversational power of ChatGPT into the shopping interface. This allows customers to shop, plan meals and manage essentials through natural dialogue, transitioning retail“ from a cost-efficiency play into a customer-experience strategy”.
“ There is a native AI experience coming that is multimedia, personalised and contextual”
Doug McMillon, CEO, Walmart supplychaindigital. com 107