TECHNOLOGY

DocuSign reports that organisations typically see a return on investment within three months. Users experience up to 90 % less time generating new sales contracts and 85 % fewer errors, thanks to workflow automation and standardised processes.

For contract creation, dynamic templates, clause libraries and AI-driven clause management allow users to build contracts with a single click. Data from platforms like Salesforce automatically populates these documents. Conditional workflows trigger legal review when needed and pre-approved clause libraries promote consistency.

Collaboration is enhanced with AI-assisted review, version control and integrated tools like Slack and

email. Playbooks guide negotiations, while automated routing supports transparency.

The drag-and-drop workflow editor offers more than 100 preconfigured steps, and the platform integrates with tools like Salesforce and SAP Ariba. An AI-powered contract repository provides a searchable central archive, supports compliance, and uses over 100 AI models to extract key data.

“ By using the power of AI to surface actionable insights hidden inside agreements, we support our customers with smarter decision-making, faster workflows and more effective risk management across the entire agreement lifecycle,” said CEO Allan Thygesen when Gartner recognised the platform as an industry leader.

DocuSign’ s brand trust, broad integrations and AI tools such as Iris distinguish its CLM offering, with ongoing support available throughout the digital transition.

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