OPERATIONS
“ UPS Capital is committed to promoting sustainability in the last-mile delivery industry through its innovative AI-driven solutions ”
ARCHITA PRASAD VICE PRESIDENT OF STRATEGY AND NEW PRODUCT DEVELOPMENT UPS CAPITAL
In a survey conducted by UPS Capital , four out of every five consumers said they were open to using alternative delivery locations – including UPS Access Points , lockers or retail stores – to help increase security , convenience and speed .
Delivery Intercept , meanwhile , allows customers to request a cancellation or reroute of their package following shipment but prior to delivery .
“ Tools like DeliveryDefense and Delivery Intercept enable the option to ‘ ship to an Access Point ’ and provide additional delivery addresses ,” Archita concludes .
“ Enabling tactics like this provides customers with more choice while also reducing the number of failed deliveries – which can add to both costs and emissions .” supplychaindigital . com 107