HOW AI IS HELPI DELIVER SMARTE SUPPLY CHAINS
AI and machine learning has the potential to transform supply chain operations , at a point in history where tech-led evolution has never been more important
WRITTEN BY : SEAN ASHCROFT
AI is playing an increasingly important role in the supply chain industry , allowing companies to optimise and streamline operations in many areas .
Predictive analytics , for example , helps companies anticipate demand for products and services , enabling them to make better decisions around inventory levels , production schedules , and delivery routes . Intelligent forecasting is also built on AI algorithms , which analyse data – including weather , economic trends , and consumer behaviour – to help businesses better plan their inventory .
Automation is another area of AI growth , with many supply chain processes , such as order processing , inventory management and logistics , benefitting from reduced staffing needs , alongside savings on time and costs . AI can also monitor the quality of products as they move through the supply chain , inspecting products for defects or anomalies .
The customer experience has also been enhanced , with AI-powered chatbots and virtual assistants helping companies provide better customer service . In fact , there is a huge tech ecosystem built around the
118 June 2023