Supply Chain Digital Magazine June 2023 | Page 125

SAPInsider report points to importance of AI to supply chain

“ When it comes to your business there is no greater advantage than empowering the ingenuity of your workforce ”

DR ADNAN MASOOD , CHIEF AI OFFICER & LEAD ARCHITECT ,
UST GLOBAL
learning “ to ease the burden and the workload ”. He says this is all part of “ the democratisation of AI ”, another strand of which he says is “ reinforcement learning ”.
“ Reinforcement learning is a semisupervised learning model that allows agents to take action and interact with the environment ,” he says .
He adds that use-cases for reinforcement learning include personalised recommendations and “ anything in which you need an intelligent loop of understanding and learning ”.
Masood ’ s final word on AI was “ it is a team sport . It is the business units , technology groups , and research teams all working together to provide business outcomes .
“ That ’ s the key message – that all the components of AI are targeted towards providing businesses with a cohesive business outcome .”

SAPInsider report points to importance of AI to supply chain

A recent report suggests process automation is key to creating a robust supply chain during times of economic uncertainty .
The benchmark report – Process Automation in Supply Chain was produced in collaboration with SAPinsider , the world ’ s largest SAP community .
It shows that 51 % of respondents say resiliency is the top supply chain concern driving the need for process automation , with agility close behind ( 46 %).
It also found that 89 % believe process automation in supply chain is either ‘ important ’ or ‘ very important ’ to attain digital transformation objectives .
But it seems a major gap remains between where the industry needs to be and where it currently stands : nearly three-quarters ( 72 %) indicated that less than half their supply chain processes are currently automated , with this dropping to just 25 % for a further onethird of respondents .