Thibaut Boidin
SUPPLY CHAIN
“ The first is leadership , because everything starts with us as leaders ,” he explains . “ How we run the transformation , and how we are able to engage the organisation around what has to be done .”
He adds : “ The second element is around capabilities – the competencies of our people . Here it ’ s about filling the gap between where they are today and where they need to be tomorrow .
“ And then there is communication , because in such a big transformation happening across different operating companies you have to make sure you have something that is tailored to the local reality .”
He says this means it ’ s vital to not only find the right way to communicate messages but also to listen to feedback , “ to make sure you ’ re always aligned with people ”.
In terms of the challenges of change management , Boidon says everything came down to “ heads , hearts and hands ”.
He added : “ When you have to deal with big transformations you have to address the
Thibaut Boidin
TITLE : CEO COMPANY : HEINEKEN ROMANIA INDUSTRY : BREWING
In his previous role , as Chief
Transformation Officer for Heineken in France , Boidin oversaw the digital transformation of the company ’ s supply chain operations across Europe .
supplychaindigital . com 63