WITH A FAILURE RATE OF AROUND 70 % FOR DIGITAL TRANSFORMATIONS , HEINEKEN EUROPE ’ S REIMAGINING OF ITS LOGISTICS OPERATIONS STANDS OUT AS A BEACON OF SUCCESS Digital transformation projects have an astonishingly high fail rate of around 70 %, according to McKinsey , and so any transformation success story has much to teach the wider world of industry and commerce . One such success story is Heineken Europe , which recently completed the transformation of its supply chain across the region . In this issue we hear from Thibaut Boidin , who headed up the project . The work of Boidin and his team has produced remarkable results . On sustainability , it has cut carbon emissions in production by 24 % compared to 2018 levels . It is now also using 52 % fewer unique bottles , and it has also halved the amount of secondary packaging it uses . Perhaps most significantly , the company has gone from having 25 supply and operations planning teams to just one . Successfully managing change , he says “ comes down to managing heads , hearts and hands ”. Sage advice to the 70 % of the business world who have failed to enjoy Heineken Europe success on this front .

SUPPLYCHAIN DIGITAL MAGAZINE IS PUBLISHED BY

SEAN ASHCROFT sean . ashcroft @ bizclikmedia . com

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