Supply Chain Digital Magazine May 2024 | Page 56

INDRIVE

Ride-hailing

service inDrive on why it always puts people first
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Effective communication and strategic decision-making are crucial to overcoming challenges and achieving success in the position .
“ I ’ ve learned that building impactful processes begins with key principles of effective communication , strategic planning , and continuous improvement .
“ Today , one of our proudest professional achievements is our refined procurement process . We ’ ve deployed a centralised procurement policy that aligns with all company processes . This initiative has facilitated cross-functional collaboration with stakeholders involved in the procure-to-pay ( P2P ) process , resulting in a transparent process that meets the needs of our internal customers .” inDrive began as a mobility solution in eastern Siberia Olzhabayeva points out that , to truly understand inDrive as a company , one has to go back to 2012 , to the coldest city in the world . Welcome to Yakutsk , a port city in eastern Siberia where , 11 years ago , inDrive CEO Arsen Tomsky founded the company .
Tomsky says the idea underlying inDrive ’ s ride-hailing service first arose because taxi companies would double their fares when the temperature dropped , and of course , in eastern Siberia the temperature dropped often .
He explains that this prompted the city ’ s would-be passengers to band together and demand fairness and transparency in their
56 May 2024