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“ inDrive is run by people , for people . No technology in the world can replace human empathy ”
MADINA OLZHABAYEVA HEAD OF PROCUREMENT , INDRIVE
Overall , our goal is to optimise efficiency , minimise errors , and ensure seamless collaboration between stakeholders throughout the procurement journey .”
She adds that strategic sourcing is also important for securing value and cost control , and that this means “ concentrating on inDrive ’ s main partners and improving our relationships ”.
inDrive needs a solid tech foundation to support its rapid growth – a growth that Olzhabayeva says is explained by “ our unique peer-to-peer model and human-driven approach ”.
Rapid growth ‘ fuelled by fair peer-to-peer model ’ She adds : “ We provide a unique service for our passengers and for our drivers . Our core system is a fair peer-to-peer model and everything is transparent .
“ We give freedom of choice in mobility to people all around the world . Our providers always see points before accepting , and can also choose which requests to respond to . Customers are also free to choose a provider , whether it ’ s a courier or a driver . There are no impersonal algorithms or price manipulations or surges .”
Olzhabayeva goes on to say that inDrive ’ s people-to-people model allows users and service providers to agree on a price
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