Supply Chain Digital Magazine November 2022 | Page 112

DIGITAL DECISION MAKING IS CHANGING FACE OF WORK

Hybrid and remote working have revolutionised work for many , but how we work is even more important than where – and digital decision-making is here to help
WRITTEN BY : SEAN ASHCROFT

Working conditions and customs have changed more in the past two years than in the previous 20 put together , with hybrid and remote working becoming a permanent feature across most sectors .

But it ’ s not only where people are working that has changed , but also how . Zoom calls instead of face-to-face meetings is an obvious example , but more fundamental than this is an ongoing change to how decisions are made .
Digitised decision-making technology is often part of digital transformation programmes , but what does this mean for the supply chain workforces of the future ? What problems does it solve ? Why is it needed , even ?
One man well-equipped to answer these and other questions around digital workforces is Fred Fontes , Head of Growth with Aera Technology , a cloud-based solution that facilitates better business decision making .
Asked if digital decision making can make hybrid supply chain workforces more efficient , Fontes points out that , even before the pandemic , many teams “ relied on phone calls , emails , and spreadsheets to make dayto-day decisions ”.
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