Supply Chain Digital Magazine November 2024 | Page 25

EXECUTIVE INSIGHT

“ I joined Iron Mountain to support its ambitious growth plans with a strategy ”

and don ’ t know how to complete a certain task or value-added service for a particular client , they are able to use AI rather than having to consult a manual or seek help from a supervisor . There ’ s a lot of excitement surrounding AI both internally and externally . Our colleagues at Iron Mountain see the difference it ’ s making to their lives ; the more they see benefits in their day-to-day jobs , the more they become interested and want to pursue that continuous improvement mentality . Our customers get excited because it facilitates their visibility .
Q . WHAT ARE YOUR GOALS FOR THE NEXT 12-18 MONTHS ?

» Because we just entered the 3PL space , there ’ s a lot of potential and opportunity to continue growing – not only in terms of volume , with more warehouses , more business and more territories , but also with more specialisms . We ’ re looking at supporting different verticals – food and drink , consumer , retail , e-commerce and technology – which excites me very much because it goes really well with what we do in other areas of the business like asset lifecycle management .

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