tools, of course, but also by the people who make the system work.
“ You can have the best digital tools and processes, but it’ s people who drive decisions,” adds Parmeshwaran.“ Culture matters. If you want a supply chain that’ s resilient, sustainable and fast, you need to invest in the talent behind it.”
This investment includes building digital fluency across the supply chain workforce, ensuring tools are used effectively and insights don’ t get stuck in silos.
Chris urges supply chain leaders to look beyond short-term efficiency:“ Shift your focus from cultivating short-term efficiency and look at building longer-term resilience and adaptability into your supply chain.”
This combination of AI, cultural mindset and human expertise is shaping the supply chain of the future. Whether adapting through grassroots tools, global platforms or hands-on forecasting, companies that mix structure with flexibility stand a better chance of staying ahead.
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