“ When I think about AI , of course it ’ s artificial intelligence . I like to think about it as augmented intelligence ”
NEHA SHAH PRESIDENT AND CO-FOUNDER ,
GEP very limited guidance on industry standard practice and ways to minimise organisational risks during adoption , and that a procurement team needs to keep a high level of control to make sure AI tools deliver ethical , responsible and reliable solutions .
Use of augmented intelligence Shah never loses sight of the obvious potential of the technology , and explains how by helping to lead in the field , they are already implementing it into their offering . One such example is their Total Inventory Management Solution .
“ It ’ s really remarkable . What we ’ re doing is in partnership with an organisation called Eliant Inventory Solutions , which is made up of different backers , Apollo , Athene , and B N P Paribas . We are enabling clients where we , GEP , provide the technology hub to free up working capital that is tied to the inventory that ’ s sitting in warehouses and allow clients to improve supply chain visibility and resilience ,” she explains . “ We bring the digital technology hub , if there ’ s parts of a process that can ’ t be digitised , we bring some of our talent through our managed services team .
“ We have customers like one of the world ’ s leading largest technology companies who are utilising this hub and they ’ re running their supply chain for some of their , what we call high volume , high value products .”
Shah speaks warmly about her passion for solving problems , helping people solve their own , and cutting through the hype to help her customers achieve in the age of AI , but what are the touch points that convince her she has achieved her goals in any given day ?
“ Because of the platform of GEP , particularly as it relates to ESG , how am I making a broader impact on the things I really care about , like seeing the end of child labour and trafficking in the world ,” she says . “ I really care about that and how in the dayto-day work I ’ m doing , how is that enhancing what I want to see in a better society , a better local community , regional community and a better world ? It ’ s so important and that ’ s what keeps me going .”
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