HYLAND AND WORKDAY
“ We are continuously evolving the product . Everyone is on the same version of Workday ,” Schell said . “ With this partnership with Hyland , we ’ re in sync all along due to this single version . We can innovate together , so as we deliver additional functionality in our financial solution that complements their portfolio , and we can collaborate directly with them accordingly .”
It ’ s the complementary relationship between the partners that ’ s one of the greatest strengths of the end product , Dittmar said . He recalled a customer who praised the single user experience that helped them make a decision on both parties , which ultimately increases the pipelines of both companies .
“ I think the really big differentiator is where we make it seamless to that end user that we are interoperating with and providing them a differentiated experience between two best-in-class solution providers and really helping them solve for a very complicated issue in a very streamlined , interactive , seamless way between the two solutions ,” Schell added .
With the varied experiences brought to the development table by the companies , there ’ s genuine pride in knowing the results of the platform for the end users .
“ Having lived on the customer side , it ’ s exciting and it ’ s rewarding for me in that I ’ ve lived that problem . I ’ ve lived the workarounds , I ’ ve lived the late nights when you ’ re reconciling an inventory or something at the end of a quarter ,” Dittmar said . “ Knowing not only the value we ’ ve created , but also what we ’ ve prevented , the headaches and the long nights , that it is rewarding to me .”
Schell from Workday shares that feeling , having the experience from the perspective of the end user .
“ As we do at Workday , we ’ re going to leverage the most modern technology , whether it ’ s AI and machine learning , and how we are bringing that intelligent automation to the process ,” she said . “ We ’ re bringing that visibility and making sure that we are making this process more efficient , and then freeing up time to have more value-add to be able to actually analyse the business and really make some of those critical decisions and adapt to the business and respond accordingly .”
The power of the partnership between Hyland and Workday ultimately comes down to the experience of the end user and solving the problems they may have had before implementing the solution .
98 September 2023