Supply Chain Digital Magazine September 2024 | Page 86

CVS HEALTH
CVS Health is automating its distribution centres
CVS Health strives to secure the right people and processes Completing the company ’ s formula or success is its drive to identify , and embed , the right processes .
“ This gives you the predictability , reliability and stability in your operations , upon which you can then layer in technology ,” Mario says .
The investments in technology have been made in select parts of the CVS Health network to ensure the company has speed of service not only to its stores , but also to ensure it can deliver to consumers directly at home – as Mario describes : “ Reaching our consumers when and where they need us ”.
The colossal personnel and technology omnichannel challenges that CVS Health is meeting have not happened in a vacuum ; its partner ecosystem has also played a pivotal role .
“ Our strategy with SC & L investments in technology is to leverage best in class , proven solutions ” says Dan May .
“ Selecting the right partner is key at the beginning ,” says Mario ’ s colleague , Jamie Tatum , who is Lead Director , Supply Chain Project Execution , and whose
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