THE SUPPLY CHAIN INTERVIEW
90 %
of Danone’ s ingredients and packaging are purchased domestically
“ We believe that human capital must be at the heart of the AI revolution,” he explains.“ We’ re taking a balanced approach.”
This people-first approach is also key to the company’ s broader Industry 5.0 strategy. Through the new Danone Industry 5.0 Academy, the company aims to upskill 20,000 employees in automation, data-driven decision making and AI prompt engineering.
“ Through initiatives like this, we’ re creating a supply chain that is both technologically advanced and deeply human at its core,” says Heiko.
He encourages leaders to invest in foresight tools whilst empowering teams to adapt and improve.
My advice is to treat resilience as a value driver, not a cost center,” Heiko adds.
“ In our experience,” he concludes,“ resilience built in this way becomes a powerful competitive differentiator, enabling businesses to thrive, not just survive, amid disruption.”
34 September 2025