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CSCO Walgreens

“ Leading one of the nation ’ s largest supply chain organisations is fascinating . I ’ m inspired by how our teams collaborate ; supply chain is teamwork , and that ’ s what I love most about it ” www htps roxane-flanagan-29b5761 :/ com linkedin . in /

Roxanne Flanagan started at Walgreens , the second-largest pharmacy chain in the US , in 1993 as a management intern . Three decades later , she is Senior Vice President , Chief Supply Chain Officer . Flanagan works with her teams to stay in-step with consumers , utilising everything from sameday delivery , partnerships with third-party delivery apps , micro-fulfilment centres , and drones : “ I don ’ t know what the future is going to hold for Walgreens or for any retailer , as far as drones go ,” she said . “ We ’ re all kind of experimenting . We want to be innovative , test all the new options out there .”

The company is also focusing on microfulfilment centres to fill prescriptions , allowing the pharmacists to focus on customer engagement to refocus their workload . Last year , around 60 % of prescriptions were filled through automation , with the chain hoping to expand that from 9 to 22 facilities this year . " Even though we are 120 years old , we ’ re not going to be complacent ,” says Flanagan . “ We are very innovative , always trying new things and always thinking about the future .”

Flanagan holds a bachelor ' s degree in Pharmacy from Purdue University , a master ' s in Business Administration from the University of Phoenix , and a Master of Science in Logistics , Materials , and Supply Chain Management from Loyola University Chicago ’ s Quinlan School of Business . Alongside her pioneering work in Supply Chain management , Flanagan is a strong advocate for Walgreens ’ inclusive work environment efforts , including the creation of its Transitional Work Group Program and Retail Employees with Disabilities Initiative to create even more opportunities for people with disabilities .

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