to make real-time decisions , enhancing responsiveness and operational efficiency . Additionally , the use of track and trace platforms provided real-time delivery information , allowing customer service teams to address inquiries promptly and proactively manage unexpected changes .
Bayer also leveraged One Network Enterprises ’ Control Tower , now a part of Blue Yonder , to gain end-to-end visibility into its global supply chain . This technology provided monitoring , predicted shipment ETAs , issue detection and resolution across a complex network of suppliers , logistics service providers ( LSPs ) and Bayer factories . The goal was to unlock value for Bayer ’ s entire ecosystem of trading partners and carriers , achieving common market objectives . As supply chain volatility continues to rise , Bayer plans to increase its investments in logistics digitalization , including robotic process automation ( RPA ) and a shift from decentralized to centralized planning . This strategic partnership with Blue Yonder empowers Bayer ’ s employees to act with speed and agility , ensuring consistent practices and data-driven decision-making across the organisation .
Blue Yonder is proud to support Bayer in its mission to power the global food network , enhancing customer experience and logistics operations throughout its extensive supply chain .