THE SUPPLY CHAIN INTERVIEW
the network – proving that we can be faster for our guests and cheaper for our business at the same time.”
The benefits extended beyond pure logistics metrics. Stores that exited shipping operations consistently beat sales forecasts throughout the summer months and team members prepared Pickup and Drive Up orders at quicker rates.
This served as evidence that operational simplification improves both commercial performance and employee efficiency.
Profitable digital growth Gretchen is emphatic that Target’ s digital business remains profitable even as it scales – a distinction in an industry where many retailers struggle with the economics of online fulfilment.
“ Our digital business is profitable and, as digital demand continues to rise, our supply chain needs to keep enabling that growth in ways that are good for Target’ s bottom line,” she states.
The momentum is undeniable. Same-day services have delivered year-over-year growth every quarter for nearly a decade.
This past quarter, Target fulfilled almost 80 % of all online orders within one day via same-day services and approximately 80 % of same-day deliveries arrived within three hours or less.
32 November 2025