SupplyChain Magazine April 2016 | Page 164

DSV MÉXICO
Mid-sized and large-scale corporations rely on DSV in more than 80 countries
DSV Mexico ’ s personnel is constantly enrolled in workshops and updating seminars regarding international business operations has undergone a radical transformation with the “ WOW Service ” policy , a brand promise committed to bring the best possible service in timely deliveries , freight data , alerts , notifications , billing , shipping estimates and other factors .
“ We ’ ve turned this ship 180 degrees , becoming focused on customer service by deploying the corporation ’ s ‘ A to Z ’ system , from beginning to end of every operation ,” said Koehnke .
Client-oriented resources for an improved service
DSV offers a wide array of tools for customers from the moment they engage the company Aside
164 April 2016