SUPPLY CHAIN within a different market .
Recognising the challenges , and acknowledging the importance of overcoming said challenges , is key in progressing as a business .
“ By virtue of the diversity of those markets , it would be very naive not to think of it as a challenge to try and respond to trends , be it a growth or a drop and managing that ,” he says .
Ramzi strives to mitigate these challenges , be it in fact the fluctuating market or the remoteness of a franchisee in Mauritius , by leveraging the flow of the operations in the larger markets to support the servicing of smaller markets .
Building Synergies
The upside of diversity is that it presents certain challenges that forces an organization to work holistically as well as pragmatically .
“ What we have tried to do is build a clustering of markets ideally through a single service provider trying to standardise the quality of service , managing recalls and similar issues all through one point of contact ,” he says .
“ This will help us manage the region easier and maintain control to ensure that everyone is following a consistent high quality standard .”
This consistent high quality standard across all operations worldwide is achieved through Unaterra . Unaterra pools together similar organisations to IPC in North America , Europe , Australia , Latin America and the Caribbean to work in unison and deliver consistent standardised benefits at a global level .
“ The various different IPC ’ s are unified through Unaterra which leverages global best practice and ensure that , through a global procurement project , there is a single voice with suppliers ,” Ramzi says .
“ Unaterra is almost two tier , there are regional IPCs managing regions and areas of global management supported through Unaterra , which leverages the collective muscles of all the IPC ’ s together .”
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