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solution for whatever logistics needs they might have . We ’ ve had customers , for example in project logistics , who have been with us for almost 20 years . Our focus is on building these types of long-term relationships .” Hussein adds that Egytrans communicates with clients through numerous channels : email , face-to-face , phone , newsletters and customer satisfaction surveys .
Egytrans ’ strong reputation is also attracting clients and is a leader in the Egyptian transportation sector , and has a long history of innovation . “ We have often been the first to introduce new things , new services or new ways of doing business ,” Leheta says . For example , Egytrans was the first company to introduce bonded warehousing in the country . It was also the first company to introduce LCL services . “ That has always been a part of our strategy ,” Leheta maintains . “ We continue to explore the opportunities that we believe are not just good for the company , but are good for the industry and the economy overall .”
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