MIDDLE EAST
materials , claims , etc ., are all put into the new system ,” comments Rosenberg .
“ The planning department is now able to see our updates through the ERP system . We are also performing meetings weekly with the planning department , the operations department , and the sales department . We exchange information not just about the business , but personal updates which is important .”
All changes to the procurement team have been strengthened through the establishment of robust service level agreements ( SLAs ), highlighting what the team is responsible for , who to contact for certain enquiries and the times in which the team is available .
Furthermore , as part of the management team at Tambour , Rosenberg attends weekly meetings with the management team to provide key information to discuss areas such as price fluctuation , deficiencies in stock , new products and ideas , amongst other areas of interest .
“ I also report at the beginning of the month
‘ Although Tambour works with hundreds of suppliers worldwide , the company is keen to work with companies of all sizes which can support its operations ’
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