ERP Timeline
INTELLIGENT ERP
“ I often note a crucial factor ; the value of educated humans as the most powerful element of digital transformation and resiliency ”
JAN THEISSEN PROCUREMENT TRANSFORMATION
CONSULTANT & CREATOR OF DIGITAL SUPPLY CHAINS ,
TARGETP !
ERP Timeline
1990s : Enterprise Resource Planning ( ERP ) Although ERP has long — standing roots in manufacturing that trace back to the 1960s , the term ERP was first used by the Gartner Group in the 1990s . Upon its development ERP was considered to be a big advancement , however , proving that fear is a good motivator , it wasn ’ t until Y2K that it was more widely adopted .
2000s : Customer Relationship Management ( CRM ) Popularised in the late 1990s to early 2000s , thanks to the work of Siebel , Gartner , and IBM . CRM addressed ERP gaps by systematising customer related interactions . By 2000 leading CRM providers were enhancing their products with shipping and marketing capabilities . CRMs were then integrated with ERPs for financial reporting .
2010s : Human Capital Management ( HCM ) Much like CRM , HCM plugs into ERP and transforms and consolidates human resource functions , workforce acquisition , management and optimisation , including payroll and performance management .
2020s : Business Spend Management ( BSM ) BSM exploded in popularity during the global pandemic , driven by the need to curtail spend , mitigate third-party risk and increase liquidity through better control and visibility on spend . BSM fills in the spend management gaps left by ERP , designed to manage spend that traditionally happens in silos like discretionary spending such as travel or marketing expenses .