Q . WHAT IS THE BIGGEST OBSTACLE FACING SUPPLY CHAIN IN 2021 ?
» Talent ! The industry is adapting to the changes ecommerce has generated , however it has generated a need for us to step up our game to attract and retain talent in an industry that is already challenged for labour .
Technology has been a key driver for all HR activities – and DHL Supply Chain adopted a digitised approach to recruitment activities pre-COVID moving to a centralised recruitment strategy across North America . This strategy has enabled us to connect with the best candidates – faster . A gamechanger for our ability to flex up during seasonal peaks for our customers .
Q . WHAT ’ S YOUR PERSONAL MANTRA ?
» When I was making the decision to transition into HR with DHL , a mentor shared a quote with me : “ Don ’ t go where the path may lead , go instead where there is no path and leave a trail .” It really resonated with me – empowering me to go all in and stand out and do something new .
Q . THREE THINGS YOU CAN ’ T LIVE WITHOUT ?
» I am a great game night host , a theme party extraordinaire , and find myself not getting to spend enough days enjoying the view of Lake Erie from my cottage .
“ IT HAS NEVER BEEN MORE IMPORTANT TO HAVE PROCESSES IN PLACE THAT DELIVER QUALITY , CLEAR CONTACT WITH WORKERS ” supplychaindigital . com 19