Ricoh : Empowering Vodafone ’ s digital capabilities
Watch Ricoh supporting Vodafone with their global services
Joanna Parker , Business Development Director at Ricoh UK Ltd on delivering vital IT services directly into Vodafone UK & Group
A global organisation historically known for its print services , Ricoh is also recognised today for IT services in its own right – empowering digital workplaces using innovative technologies and services to enterprise organisations around the world .
Joanna Parker , Business Development Director at Ricoh UK Ltd , is responsible for delivering cyber security and field services into Vodafone .
“ Ricoh has worked in partnership with Vodafone since 2004 ,” says Parker , “ supporting their mobile and , more recently , their fixed network with solutions and professional services around security infrastructure , cyber security services , and cloud infrastructure .”
When it comes to cyber security , for instance , Ricoh has a dedicated engineering team working with Vodafone ’ s own highly skilled security engineers , providing design , implementation and support for Vodafone ’ s critical security infrastructure .
“ We support implementation , rationalisation and consolidation , as well as specific programmes to manage increased demand and generate more efficiencies across the Vodafone cellular network ,” says Parker .
Ricoh has over 90,000 employees , giving the company significant capability to support field services and field engineering globally . Boosting their capabilities even further , Ricoh has also recently acquired MTI Technology – specialising in data and cyber security , data centre modernisation , IT managed services and IT transformation services . MTI provide a range of professional and managed services designed to help customers accelerate and de-risk their IT transformation projects .
Such capability allows Ricoh to not only support Vodafone but also Vodafone ' s customers who are looking at cloud-based and secure managed security infrastructures .
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