SupplyChain Magazine April 2022 | Page 210

WEWORK
it doesn ’ t take actual transactional volume , organisational nuance or product delivery into account resulting in a mismatch between bandwidth and headcount .
“ But employees that are not engaged , busy , or working towards a goal - even if you have the best culture , leaders and benefits , become complacent . People want to keep busy , feel valued , learn new things and then move on . So this traditional benchmarking method doesn ’ t really work .”
Instead , Levitan is trying to incorporate into WeWork the practice of gaining as much ‘ real world ’ transactional data as possible . He says : “ If you base the staffing plan of an organisation on this practice you are able to create volume levers in the future , balanced workloads , and airtight business cases for decision makers when you need to grow .”
210 April 2022