SupplyChain Magazine April 2022 | Page 67

eBay fufilment boost Down Under

eBay fufilment boost Down Under

Australia ’ s most-visited shopping site , eBay , is launching a fulfilment program , offering eBay sellers faster delivery options , competitive shipping rates , enhanced seller protection and full eBay integration .
The move follows eBay ’ s partnership with global logistics firm , Orange Connex , to offer fulfilment programs in eBay markets across the world .
The first two fulfilment centres in Australia are in Sydney , and there are plans to roll out more locations across major capital cities . eBay Australia ’ s Director of Shipping , Hayat Horma , says , “ At eBay we understand that housing , managing stock and delivery in tight timeframes can be challenging for growing a business - especially as e-commerce continues to accelerate and consumers expect faster and more seamless experiences .
“ Our research reveals 73 % of Australian businesses believe important marketplaces offer fulfilment services . eBay ’ s priority is to provide the tools that enable our 40,000 Australian retailers to compete and grow .
“ Fulfilment by Orange Connex will streamline the delivery experience and gives sellers more opportunity to showcase their products .”
Matthew Ling , MD of Australian retailer and eBay seller , AZAU , said the fulfilment service was “ a game changer for our business ”.
He added : “ We do most of our sales through eBay , so seller protection and competitive shipping rates are two of the most important benefits for us . We ’ ve worked with other logistics companies and this is the first time we ’ ve been able to significantly improve our operations and efficiency .” supplychaindigital . com 67