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didn ’ t know were out there ,” says Ubel .
Staying ahead With technology and innovation transforming on a daily basis , Ubel is all too aware of the need to stay abreast of the pace of change .
“ Technology scouting is not just a onetime occurrence ; it ’ s an ongoing activity because developments are happening faster than ever before . We must keep up on those new possibilities .”
This need to stay ahead of the game is a feeling shared by Skinner , who looks at it from a different perspective – the employee .
“ In order to retain high-preforming employees , we have to offer innovative technology . Adapting to ,
Charlie Milbank
Founder of Milbank
and ultimately leading the technology shift , will allow us to develop our employees while simultaneously updating our product offerings .
Implementing new technology is not an overnight process . As much as Milbank is improving and updating its processes , it still operates with existing technology and employees who are used to it .
“ When you look at the factory floor , some employees have worked at Milbank for more than 30 years . How do you take that employee , who ’ s used to working in a particular way and implement a piece of machinery or technology they aren ’ t used to ?”
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