TELEKOM MALAYSIA
Through a full-scale transformation journey , Telekom Malaysia redefines its procurement function
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H istorically , procurement has
always been perceived as a support function . Over the last decade however , there has been a considerable shift as more and more businesses around the world are investing heavily to create greater alignment between procurement and the strategic direction of the company .
For Telekom Malaysia Berhad ( TM ), Malaysia ’ s Convergence Champion , procurement has evolved far beyond its traditional function and is now pivotal in the success and future growth of the business .
“ Procurement has indeed played a pivotal role in ensuring speed to market , improving customer stickiness via quality products and services while also assuring supply sustainability to support all year-round dynamic business needs and strengthening supplier relationships to deliver shared value to the organisation ,” says Mohamad Mohamad Zain , Chief Procurement Officer , TM .
With a career spanning over 20 years , working in a number of roles within TM from insurance management to enterprise risk management , Mohamad has seen first-hand the changing role of procurement and feels his experience finely positions him to lead TM ’ s transformation journey .
Procurement was identified as one of the key pillars to the company ’ s Performance Improvement Plan ( PIP ) 3.0 , which focuses on delivering value via total cost ownership savings , increased speed of procurement process to support speed to market and be more responsive to the
AUGUST 2018